Lisa is warm and compassionate and works well under pressure
"After speaking with Lisa we knew immediately that we wanted her as our agent. She had all the characteristics we were looking for in a realtor. She is knowledgeable, professional, available, friendly, and very much cares about our needs and requirements. We had some problems with the builder and Lisa was very helpful advocating for us and working through the issues. She has a unique style that you rarely find in the real estate business. She is warm and compassionate, works well under pressure, and treats everyone fairly.
We have worked with many real estate professionals some good and some bad. Lisa stands out in a way that has restored our faith in the realtor profession. As long as we are in the area, will plan to utilize Lisa for all our real estate transactions."
- Rob & Chriss Matthesen, Bend, Oregon
Our experience from beginning to end couldn't have been better.
"Lisa not only sold our custom home of 17 yrs but helped us find a great little town home that allow us to stay and enjoy beautiful central Oregon for
many years to come. She is knowledgeable, pleasant and very helpful. I would highly recommend her unconditionally."
- Mike & Carolyn Peters, Bend, Oregon
Patient, Extremely Personable
"Lisa, was great to work with. I very much appreciated her taking the time to familiarize us with all the different areas of Bend. She showed us many different options, was extremely patient and willing to research any further questions we had about the houses we looked at. She is extremely personable, helped with our kids while we toured houses and spent many weekends showing us around. I would highly recommend Lisa to friends and family."
- Terri Pitts, Bend, OR
Professional, thorough, responsive and on top of all critical details
I want to say “Thank You!” for your very professional work on my Broken Top lot sale.
I spoke with a number of other brokers who are familiar with Broken Top and had their own perceptions of “values in Broken Top”. However, as you know, each piece of real estate has its unique characteristics. What I appreciated about your approach is that in your pre-listing due diligence, you walked my lot, the putting course, the walk to the Lake House, etc. You went outside the Broken Top gates to look at other high-end lots that had sold and that were actively on the market. Your marketing then highlighted the unique positive characteristics of my lot. I believe that helped contribute to attracting the right buyer who appreciated the same features that attracted me to the lot when I purchased. The result was a price to me that was 30% higher than the low range of those other brokers who responded (some didn’t want to talk to me until I was willing to be “reasonable”) and 20% higher than the highest value another broker estimated.
I also very much appreciated working with your assistant, Katy, and with your escrow officer at Western Title, Jill and her assistant, Nicole. Everyone was professional, thorough, responsive and on top of all critical details. This was definitely one of the smoothest sale transactions I’ve ever had.
There is a line in a backgammon book I read years ago: “Luck is the inevitable reward of the skillful.” Every real estate transaction has an element of luck. Perhaps this one reflected the skill you brought to it!
Thanks, again, Lisa. And good luck in all your transactions!"
- Nick Veroske, Portland, Oregon
Thoughtful in the pricing and planning
"Lisa was delightful to work with on the sale of my home. She was thoughtful in the pricing and planning, and gave me a tremendous amount of confidence in her knowledge and experience in the market. I would absolutely recommend her as a terrific agent."
- Corey Parks, Bend OR
Very responsive to calls, texts and emails. I loved having her as my realtor every step of the way.
"Lisa was always very professional and also always made me feel comfortable in every decision. She was very responsive to calls, texts and emails. I loved having her as my realtor every step of the way."
- Amy Close, Prineville, Oregon
We couldn't have done it without you
"Selling one’s home that has been so special for so many years is a stressful experience for many people including ourselves, but we have to say we couldn’t have done it without you.
Our first meeting with you gave us the confidence to have you represent us. Your professional appearance, background history, preparedness, and willingness to listen to our views as well, made us feel very much at ease. We were so grateful, too, that you were able to come up with the resources needed in fulfilling the home inspector’s report in due time considering all the new construction going on in Bend made it hard to find qualified workers.
All said, we have also let our friends know how satisfied we were with your help, and are perfectly willing to give you more recommendations any time.”
- Clyde and Penny Thornburg – Carlsbad, California
Before we even listed, she impressed us with her knowledge of the market.
"We highly recommend Lisa. She listed and then was the selling agent for our house in Broken Top, Bend. Before we even listed, she impressed us with her knowledge of the market. She kept us informed, was very professional with us and potential buyers, and worked extremely hard on our behalf. Also, she is a delightful person. We highly recommend Lisa and would use her again."
- Herb & Carol Miller, Arizona
Lisa is a rare individual who is both very professional in her dealings, but also very personable.
"My wife Gloria and I had the distinct pleasure of closing two real estate transactions with Lisa Cole — one for the sale of our home in Bend and one for the purchase of a new home in Bend. Lisa did an excellent job for us and was very responsive and timely in her dealings with us. We always knew where the transactions stood and she went above and beyond doing things that were not required of her like making trips to our home to drop off documents, etc.
This was a very stressful situation in that we had two transactions going on at once. Lisa put us at ease and guided us through the process. It was made even more challenging in that on the sale of our home Lisa was representing both the buyer and seller. This is not something I would normally have agreed to; however, Lisa was so professional in her dealings that I did not feel the least bit threatened by this arrangement as I normally would. Matters were further complicated by some repairs that were necessary to the home we sold. Lisa was very helpful in getting these issues resolved so the transaction could close in a timely manner at a price above our expectations.
One last curve ball we threw Lisa was we changed our mind on the purchase of a home at the last minute. Lisa understood and worked so we could back out of this transaction and buy the house we really wanted.
Lisa is a rare individual who is both very professional in her dealings, but also very personable. I would highly recommend Lisa as a realtor for a buyer or a seller.
CFO Umpqua Bank"
- Mark & Gloria Wardlow, Bend, Oregon
Quietly & Efficiently got the job done
"Lisa did a fantastic job, start to finish. She has a low key approach leaving out the "sales" chatter and just quietly and efficiently got the job done. I look forward to working with her again."
- Kevin & Melinda Sahli, Portland, Oregon
Her preparedness, experience, and warm personality made her the obvious choice for us.
"It is our pleasure to write this letter in support for Mrs. Lisa Cole, who represented us in the sale of our home in Bend, Oregon. We interviewed several real estate brokers to make sure that we would be well represented and our particular needs would be met.
Lisa came to the interview well prepared, having all the information regarding our property, comparative prices, marketing plan, and all the pertinent information of importance to us. Her preparedness, experience, and warm personality made her the obvious choice for us. She impressed us with her competence, sincerity, and integrity in many ways including the following:
1. Lisa communicated with us on a regular basis regarding the showings and sale of our vacation home.
2. She made sure that our home was shown in the best light by checking the home prior to showing, during our absence, she turned on the lights, opened the blinds and made sure everything was in order.
3. She closed up our house after each showing and did not depend on the showing agent. This was important to us, as a previous agent allowed a toilet used by a client run for more than two weeks, which resulted in a big water bill for us.
4. The sale of home was in progress while we were on vacation out of the country. Lisa kept us abreast of the pertinent activities and sent us all the documents requiring our signatures.
5. We were very interested in the sale of our furnishings, to avoid the trouble of moving it. Lisa helped us find an interested party who purchased our belongings.
6. A few minor repairs identified during home inspection occurred during our vacation. Once again Lisa took care of arranging the repair.
We recommend Lisa Cole highly as a real estate broker. She is competent, has strong human relations skills and warm personality, has high degree of integrity, and provides an excellent service with a great deal of patience and a smile.
Joe Ghaffari, Ed.D.
- Dr. and Mrs. Ghaffari, Vancouver, Washington
Made the process virtually stress-free
"Lisa Cole represented us in the sale of our home... She was both professional and personable, and gave us excellent service. She was very attentive to our needs, as we wanted to sell our house in a short period of time, and also receive our asking price. She fulfilled both of these requests, and made the process virtually stress-free.
We would highly recommend Lisa to anyone looking for a top-notch Real Estate Agent."
- Cindy Ottenstroer, Upland, California
Professional, friendly, and helpful every step of the way
Thank you so much for being the most incredible Real Estate Agent ever. I knew when we picked you to list our home in Broken Top, we were making the best decision. From the very beginning, you were professional, friendly, and helpful every step of the way.
You took control right away, scheduling an incredible photographer who captured how beautiful our home really was; you wrote up a great description of our home; and within three days of going on multiple listings, we had a buyer. The listing price was on the high side and we nearly got what we asked for.
Since the buyers did not plan on moving in until spring, we decided to go to our home in the desert for a couple of months before the big move. While we were gone, you were busy getting estimates to take care of the items on the buyer’s inspection report. Getting the work done was another hurdle to get over since all the contractors were busy on other jobs.
We decided to come back right after Christmas to start packing. Wouldn’t you know it, Bend got the worst snow storm in over 30 years. Snow and ice piled up everywhere and some of the work that needed to be done outside couldn’t.
Escrow was scheduled to close on January 31st; we were able to get moved out, but there was still work to be done. You continued to see everything through…refinishing of wood floors, scheduling HAVC workers, house cleaners, and carpet cleaning.
As of this writing, the snow and ice have still not melted, but I know you will make sure that the few inspection items remaining to be completed outside will be done.
Thank you for seeing everything through. You were a delight to work with and we would be more than happy to recommend you to anyone looking for a very dedicated real estate agent in the Bend, Oregon area."
- Chuck & Jeanne Raudman, Eagle, ID
"It is hard to believe that in a week's time, one can successfully sell a home and buy another without compromising glitches along the way. It happened to us. And our Realtor, Lisa Cole, masterminded the whole thing. Her strengths are in details and organization, not to mention just plain hard work. Long hours, tedious questions and endless meetings never seemed to bother her. She remained pleasant, helpful and ready to go.
In such a competitive market, you need an ally who manifests those attributes that make "house buying" stressless and seamless. Lisa Cole is the Realtor for you."
- Jerome & Sally Jerome, Bend, OR
Friendly, competent and professional
"Lisa was friendly, competent and professional. We will definitely use her for any future Bend Real Estate transactions."
- Dave Davenport, Bend, Oregon
Lisa worked tirelessly on our behalf
"It is with great pleasure that I share our experience of working with Lisa Cole as our realtor. My husband and I purchased a vacation home in Bend, Oregon while living in California.
Lisa’s professionalism was apparent from the start. From very early on in our search, Lisa worked tirelessly on our behalf; she was available to show us homes that fit into our very tight time line when we were in town, procured reliable and trustworthy contractors as the need arose, and attended to the smallest of detail with precision and full attention.
Lisa’s knowledge of the communities and homes in Bend also provided us with information we would not have had otherwise; which led us to the purchase of our home in The Parks. It is because of Lisa’s daily communication and our trust in her, we truly believe, that led us to find the perfect vacation home.
Lisa’s care and dependability did not stop after our home purchased closed. She continued to provide support to us and has been available to follow up on situations that are impossible for us to handle from afar.
We must share and echo what relatives of mine said in regards to Lisa’s dedication to us: “We have NEVER seen a realtor put her whole heart and being into the genuine concern and care of her buyers as what we have witnessed with her (Lisa)”.
My husband and I can’t thank Lisa Cole enough for all she has done for us. It becomes redundant but we really can’t thank her enough."
- Ralph & Vicki Corbett, Garden Grove, California
Lisa handled the paperwork expertly and our purchase closed quickly
"We spent a total of 4 days with Lisa and found her to be engaging, high energy, knowledgeable and professional. Never pushy, she gave us all the time we needed to make a buying decision that would satisfy us. We both would not hesitate to recommend Lisa Cole as an expert realtor for anyone desiring to move to the Bend area...
Our excitement and exuberance about moving to Bend, Oregon, started with a hurriedly arranged meeting with Lisa Cole of Berkshire-Hathaway Realtors. She only had a few evening hours to prepare for our next day out, touring Bend for likely building lots in the greater Bend area. Despite the short notice, she met us on time the next morning and was fully prepared to show us properties throughout Bend that might fit our needs. She had printed off all property descriptions and knew where we were going.
We did not make a buying decision that day but we kept in touch via e-mail and a year later she notified us of several new lots on the market that she thought would meet our needs. On this second visit we walked lot after lot and looked at resales. Again Lisa met us on time and was fully prepared. Not only did she show us all that was on the market but she also arranged for us to meet with a home designer and two contractors. These last 3 visits were invaluable to us to help make our buying decision.
We did decide to purchase a lot in the community of Broken Top and Lisa handled our offer to the seller efficiently and with ease. Our first offer fell through and she and we quickly adapted to find another lot that actually suited us better. Again Lisa handled the paperwork expertly and our purchase closed quickly with no problems.
We spent a total of 4 days with Lisa and found her to be engaging, high energy, knowledgeable and professional. Never pushy, she gave us all the time we needed to make a buying decision that would satisfy us. We both would not hesitate to recommend Lisa Cole as an expert realtor for anyone desiring to move to the Bend area."
- Larry & Carole Ann Milton, Bellevue, Washington
She listens and is on top of new listings.
"Lisa will work relentlessly to find you the home you are looking for. She listens and is on top of new listings... She is honest and she is really fun to hang out with! Call me for a reference if you are not sure! Peggy White, Fleet Feet Sports"
- Scott & Peggy White, Bend, Oregon
Always on top of our needs.
"Lisa is the greatest, she was always on top of our needs for both our purchase and sale time line."